Ty did an excellent job of fixing the parts ruined in the storm. He did my Spring inspection too ! Very satisfied!
Overall Experience
Quality
Price
Convenience
Timely and efficient. Ty was very pleasant to deal with and explained what he was doing. He didn’t try to sell me a new system but repaired the old one so hopefully we can get a few more years out of it. Satisfied.
Overall Experience
Quality
Price
Convenience
I called Classic Air this morning for a warranty call on one of 3 units which they had installed. Despite the fact that it is extremely hot and I am sure they are extremely busy, they scheduled me for a warranty call this morning and fulfilled their service commitment. Ty arrived, with a mask😷, and provided excellent service as usual. I must confess that I was extremely concerned with the departure of Michael Quintero but Ty has proven to be qualified and capable as well.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Ty is the only person that has ever serviced our equipment other than Michael Quintero (for whom we have great respect and affection). Ty arrived within the designated time window’, he wore a mask and gloves without being requested to do so (👍🏾) and he performed the service in what appeared to be a timely and efficient manner. Post service, he took time to see if we had any questions.
Overall Experience
Quality
Price
Convenience
Every spring and fall, they come out to check the unit out in detail for the coming season.
Overall Experience
Quality
Price
Convenience
Did n excellent job! Went above and beyond. Great service!
Overall Experience
Quality
Price
Convenience
Always on time Mike greats right into his work very informative, friendly, and out going
Overall Experience
Quality
Price
Convenience
Classic is represented well by Michael Q. They are reliable and adhere to scheduled appointments.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Michael was the ultimate professional! He communicated everything he was doing and steps he was taking to fix the problem and came up with solutions to issues with access to the unit. He had everything under control at all times and gave me the utmost confidence that the job was getting done right. His customer service was the best of the best and I will keep Classic in my phone because of this awesome experience. This is the kind of employee Classic NEEDS TO KEEP! I was happy to pay the money because I was so happy to have my heat back on and to have had such a good experience. Thanks again to Michael for an awesome job and for working late to get it done!
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Very professional and courteous service. I highly recommend.
Overall Experience
Quality
Price
Convenience
I don't have enough accolades to express how well Michael Q does his job. Classic is fortunate to have him as an employee. Kudos to Classic and to Michael Quintero.
Overall Experience
Quality
Price
Convenience
Start up on CCG (maintenance) in Garland for a new customer.
Warranty work completed here in Garland on a Friday afternoon.
Treating drain lines with Drain solve during maintenance to prevent overflow this summer.
2 furnace inspection in Garland. 22 years and I still find old gas shut offs that should have been replaced with last furnace replacement 16 years ago.
Small repairs made on a 16 year old system here in Garland.
American Standard equipment back up and running with a small repair made.
2006 system up and running with a few small repairs.
Three system tune up completed here in Garland.
Older system up and running for a longtime client.
American Standard equipment ready for some Texas heat. Tune up completed here in Garland on a 6 year old system.
Tune up and duct sanitization completed here in Garland.
