Chris handle our annual fall service appointment with the patience and thoroughness we have grown to appreciate from the service tech's we've worked with over the 18 years we've been serviced by Comfort Control. I ask a lot of questions whenever a technician is in my home. This being now our second home that CC has provided service for, I feel good about the time taken to respond and educate me on HVAC topics and concerns. Chris easily met my expectations, again.