I was extremely impressed with the professionalism of our tech, and dispatcher! For the first time ever with a contractor, the dispatch called hr into our 4 hr window to let us know they would be there closer to the end of our window, and had 3 folks in front of us. Time being money, it allowed me to not just sit and wait half the day for someone! When our tech arrived he was professional and knowledgeable, and really made you feel like he was taking care of his own house!
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Overall Experience
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Convenience
Overall Experience
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Convenience
Excellent customer service. He went above and beyond and taught me a lot. Very nice, honest and trustworthy. All of my future hvac service will be with Billy, hands down
Overall Experience
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Overall Experience
Quality
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Convenience
Overall Experience
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Convenience
Goodman heat pump checked system found to be completely out of refrigerate and preferred leak search and found leak om suction line need to repair leak and recharged system with 8 lb R-410 refrigerate
Complete: 2 systems worked On US Goodman str8 AC. HO said unit was making loud noise outside. Found compressor making loud noise. Checked refrigerant, cap and amp draws and all were good. The issue is just loud noise. Spoke with HO and they were understanding that AHS doesn’t cover noise. System is working as it should at this time.
ICP A/C checked system found to be less then 30 pis refrigerate pressures and preferred leak search and found leaking evap coil need ro replace evap coil
Comfortmaker heat pump checked system found wiring issue amd corrected and cycled system working at this time
Carrier gas furnace replaced primmy and secondary heat exchanger and cycled system working at this time
Incomplete 2 System Worked on DS Carrier Gas Furnace. Came to help replace heat exchanger. Removed old one. New one was not right size part. Reordered. Will come back to get new part insntalled.
Bryant 90% gas furnace checked system found stopped up secondary heat exchanger need to replace
Carrier ac checked system found no power going to condensation pump causing float swtich to open in pump shouting system down restored power to pump and cycled system working at this time
