I have used Comfort Masters for about 10 years and have been a very satisfied customer. They provide great service at a fair price and everyone is polite, professional and honest.
Response from Comfort Masters Heating & Air Conditioning:
Hi Marsha. Thank you for your continued business. We appreciate you so much!
Overall Experience
Quality
Price
Convenience
We’ve been using Comfort Masters for four years and are happy with the way they’ve kept our older HVAC unit operating smoothly. Highly recommended.
Response from Comfort Masters Heating & Air Conditioning:
Hi Denise. We are thankful for your continued business with us. Thank you for your great review!
Overall Experience
Quality
Price
Convenience
They reminded me of my 6 month follow up and checked my furnace just in time for winter. The tech was friendly and informative. Very hassle free.
Response from Comfort Masters Heating & Air Conditioning:
Hi Cooper. Thank you for being a maintenance club member. We appreciate your awesome review!
Overall Experience
Quality
Price
Convenience
Response from Comfort Masters Heating & Air Conditioning:
Hi James. We are pleased to see you had great service and we appreciate your review and your business!
Overall Experience
Quality
Price
Convenience
Response from Comfort Masters Heating & Air Conditioning:
Hi Nick. Thank you for your 5-star review. We are glad to see you had great service. We appreciate your business!
Overall Experience
Quality
Price
Convenience
Jeremy was able to finally diagnose an issue we have been dealing with for 4 years!
Response from Comfort Masters Heating & Air Conditioning:
Hi Briana. We are pleased to see Jeremy was able to diagnose and fix your issue. We appreciate your 5-star review and thank you for your business!
Overall Experience
Quality
Price
Convenience
I have used Comfort Master to completely replace one furnace and replace the control board of another system. When dispatch says they will be there from 12:00 - 4:00, the technician is there at 11:55. I didn't have to waste half the day waiting. They are courteous, clean up after themselves and did a bang up job. Thank you.
Response from Comfort Masters Heating & Air Conditioning:
Hi James. Thank you for that great review! Our customers are very important to us and we always want to make it the best experience possible. We appreciate you!
Overall Experience
Quality
Price
Convenience
Very thorough. Explained everything. Great job. 👍
Response from Comfort Masters Heating & Air Conditioning:
Hi Dave. Thank you for your review of Jeremy. We are glad he took great care of you. Our customers are very important to us and we appreciate you.
Overall Experience
Quality
Price
Convenience
Good
Response from Comfort Masters Heating & Air Conditioning:
Thank you for your 5-star review. We appreciate you and your business!
Overall Experience
Quality
Price
Convenience
Jeremy was very professional, knowledgeable and explained all he worked on in simple words.
Response from Comfort Masters Heating & Air Conditioning:
Hi Lisa. Thank you for your great review of Jeremy. We are pleased you received great customer service and we appreciate the opportunity to earn your business.
Overall Experience
Quality
Price
Convenience
Apparently the system and thermostat were not communicating and the house was freezing. Ruben diagnosed the problem and reset everything.
Response from Comfort Masters Heating & Air Conditioning:
Hi Rocquicha! I'm sorry there was an issue with your system and thermostat. I'm glad Ruben was able to come out and take good care of you. We appreciate your business and your 5-star review!
Overall Experience
Quality
Price
Convenience
Jeremy was great! Identified and resolved the issue quickly and took the time to answer my questions.
Response from Comfort Masters Heating & Air Conditioning:
Hi Jesse. We are so thankful for your 5-star review of Jeremy. I'm glad he was able to get you taken care of. Thank you for trusting Comfort Masters with all your HVAC needs.
Overall Experience
Quality
Price
Convenience
Another great experience. Ruben was punctual and once again explained in detail what he was checking and the importance. Truly value the customer service that I have received with the Comfort Masters Team.
Response from Comfort Masters Heating & Air Conditioning:
We are so glad to hear you had a great experience. Thank you for your review and the opportunity to earn your business.
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
I am a recent homeowner that found themselves in need of a new AC System. Received the info for Comfort Masters from my neighbor. Made the call and had the pleasure of speaking with both Ruben and Matt. They both took the time to educate me on the products and services that would best fit my needs. I then had the privilege to speak with with Tricia who set up the day and time for Josue and Jonathan to come and install. They did and absolutely amazing job. Was I excited to drop the amount of funding into this project, no; but I do know this is an investment. I write all this to praise this company for its staff and their commitment to be sure that I was comfortable and happy.
Overall Experience
Quality
Price
Convenience
Performed heating maintenance and installed hard start kit.
Checked zone system and made airflow adjustments.
Performed a maintenance on one gas furnace system. I verified that it is operating normal before departure.
Came back to install a furnace control board. I verified the system is operating normal before departure
Performed seasonal maintenance on a gas furnace
Performed a heating maintenance on one gas furnace system. Verified that the system is operating normal before departure.
Came out for a no heat call. I found the batteries were low at the thermostat not allowing the Signal to bring on the furnace. After replacing the batteries the furnace came on. I tested the operation of the system and verified everything was working properly before departure.