On very short notice, the folks at Coomes came through. I called for service and a technician (Jimmy W) happened to be working in my area that day; the scheduler arranged for him to meet me right as I was getting in from work at 6 ish. Jimmy was great. He helped to resolve my uneven heating/airflow issues and was extremely knowledgeable and was willing to share his expertise as we went from vent to vent. He arrived on time, put on booties (i.e. disposable shoe covers) as he entered the house (it was a rainy day), was patient, thorough, and attentive as I explained the issues. He answered all my questions, and ensured that the damper adjustments were done just right to resolve the issues. I hope I have no HVAC issues in the future (who does, right lol) but if I do, I will definitely call Coomes and will request Jimmy.
