Checked customer complaint about a clogged dump station line. Presented customer pricing to attempt to clear the drain with an auger. After pricing was approved I performed the augering of the drain. After augering for a while I was unable to clear the drain. I attempted to clear the drain with a water blow bag. I was unable to clear the drain. I used the camera to find the obstruction and discovered a hard blockage and that the line had nondirectional fittings. Presented customer pricing to replace the drain line and the nondirectional fittings. The customer needed to get approval from management for the work to be performed. The estimates were sent to the customer and no further work was performed at this time. CPI does not warranty or guarantee drain cleaning. Thank you for choosing CPI Plumbing and Heating.