Checked customer complaint about a leaking shut off valve. The shut off valve for the water heater was leaking. Presented customer pricing to replace the shut off valve with a new one. After pricing was approved I laid down a rug to protect the customer’s floor from damage. Performed the replacement of the water heater shut off valve. After the new valve was installed I turned the water on and tested for leaks with the customer. The shut off valve performed as designed and there were no leaks when last checked. The customer was happy with the new shut off valve. We also removed the flood stop sensor out of the pan to leak the pan and sensor dry. The customer said they would put the sensor back once the pan dried out. Please send hard copy. Thank you for choosing CPI Plumbing and Heating.