Checked customer complaint about a clogged toilet. The customer had a toilet that was clogged and overflowed. The customer wanted to have a new toilet installed. Presented customer pricing to replace the existing toilet with a new one. After pricing was approved I laid down a rug to protect the customer’s floor from damage. Performed removal of the existing toilet. After the toilet was removed I poured large quantities of water down the drain to make sure there was not a main line blockage. The drain performed as designed and did not overflow. Performed installation of the new toilet. The new toilet was installed with a new wax ring, supply line, closet bolts and china caps. After the new toilet was installed I performed a leak test on the toilet. The toilet performed as designed and there were no leaks when last checked. I caulked the toilet with clear caulking as per customer’s request. The customer was happy with his new toilet. Please allow 24 hours for caulking to dry. Thank