We had a fantastic experience with our technician Chris from CPI. Our water softener broke down. Chris called to tell us he was on his way. When he came to our home he did a thorough evaluation of our situation. He gave us a timeframe and a timeline about what to expect in the upcoming days. He was professional, courteous and incredibly knowledgeable. It has been quite a while since I have dealt with such a professional outfit that is so good at communicating with their clients. I would recommend CPI to anyone.
