I have been using Crystal Blue for several years ever since I was the 'victim' of a holiday weekend water heater emergency. I have continued to do business with them because they are honest, professional, courteous, and good at what they do, and very competitively priced!! No different this time. Their tech, Michael, was all of the above and then some. He took nearly two hours to discuss my situation, do a thorough inspection of my current system and my needs, etc. By the time he was done he provided me with five (yes five!!) detailed options, which included two highly rated manufacturers, and explained the differences between each. He answered all of my questions, took detailed note and photos, and even called the manufacturers to confirm specs. I also got bids from several other "well known" HVAC contractors. I had done my homework, even went to the Sac Home Show and spoke to several contractors there (some of whom also later provided me with estimates). Bottom line... Crystal Blue was by far the best experience and estimate. As with past Crystal Blue experiences, Michael was GREAT!
