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Derrick and Eric were very professional, courteous and respectful. Derrick provided options for repairing or replacing our HVAC unit in a manner that was easy to understand. Based on this experience, I would highly recommend Dale’s Heating and Air to any family member or friend.
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Derrick did a fantastic job! We recently got a new smart thermostat that isn’t known on the market and even though he was not familiar with it, he went out of his way to really try to understand why it was not working well with our HVAC unit and spent a good amount of time trying to find the root of the cause. Our air conditioning stopped working and would not cool down at all. At the end of it all we were able to make informed decisions on if we wanted to keep that thermostat and went back to our trusty original one and had air condition back within minutes of reinstall. Thank you so much Derrick!!!
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Curtis Fletcher has serviced our HVAC unit several times, repair and preventative. Curtis is very polite, informative, and great at answering questions. Always cleans work area and leaves the area better than when he arrived. Provides insight to any future service needs.
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I have been consistently impressed with the service I've received from Dale's. The technician assigned to my account, Andrew, has been a joy to work with, is courteous, knowlegable, personable,... [insert any positive adjective here]. I can't say enough good things. 👍
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Service done in timely manner and technician was friendly
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Curtis was courteous and knowledgeable. He informed me of a potential problem and arranged for the correction.
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Curtis is a well informed, courteous and knowledgeable technician. I look forward to him returning to work on the issues he found with our system.
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Knowing nothing about heat pumps or how they operate I am at a loss as to know how to evaluate the service. The gentleman that worked on mine today sounded to me and convince me that he knew what he was doing and I had some experience with it at this point, I am happy with the service and with the service workman that performed the service.
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Curtis was amazing! He took his time answering my questions and made sure to provide additional eductions! I will continue to come to Dale’s for all my heating and air needs.
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Ac maintenance, air conditioner tune up and cleaning.
American Standard AC Heat Pump repair service call
Carrier heat pump AC tune up maintenance
Carrier heat pump tune up maintenance
