Entire experience was awesome. Timing. Value and information provided.
I was very happy with his attention to detail and friendly mannerisms. He diagnosed and fixed our problems in a short time.
I have always had excellent service with Dale's Heating and Air. The entire staff is professional, knowledgeable, and courteous just like yesterday when Rodrigo came out to check my unit for the Comfort Care plan.
Rodrigo was fantastic!! Had to call on a Saturday morning but Rodrigo was nothing but smiles. He found the problem and fixed as best he could. It needed new parts he did not have so he came back Monday and fixed it very quickly.
Rod fixed the two problems with my HVAC system and explained what the problems were. Very courteous and nice
Zak was professional and courtesy. He asked if we had any questions before he left. Dale's has a great employee!
Dale's heating and Air did a really good job installing a new AC system.
Rodrigo was courteous and explained repair options and pricing.
On time, great customer service, friendly AND even put the water house back! Customer service apparently ISN'T dead! #dalesrocks
Response from Dale's Heating & Air, Inc:
Thank you so very much Daniel!! We appreciate your kind review! We value each of our customers, thank you for being one of them! Thank you again for calling Dale's! #OurCustomersRock
Aaron is Great! I had lots of questions which he answered and he didn't mind that I was watching the process.
Response from Dale's Heating & Air, Inc:
Thank you so very much Don!! Aaron is a great technician and always does his best to take care of our customers!! Thank you so much for being one of them!
Eric came out and listened to the problem. Went to work and quickly diagnosed the problem. Fixed the problem and the ram a full diagnostic test of the system and said I was good to go. And no charge since it was a follow visit and he corrected a problem wire from the last visit.
Response from Dale's Heating & Air, Inc:
Thank you so very much Steve for your review!! We appreciate hearing such warm words from our valued customers like yourself!! Eric is a great technician and tries his best to make sure everything is taken care of completely especially during this crazy weather! Thank you again for calling Dale's!!
Tanner is willing to go the extra mile in his service work. Professional and cordial at the same time. Took the time to explain the working of my unit in terms I could understand. Enjoyed the visit. Harley Carter Georgetown, TN.
Response from Dale's Heating & Air, Inc:
Thank you so very much Harley!! We are very happy that we were able to get everything taken care of for you!! Tanner is our Lead Technician and will go the extra mile to make sure the work is done right!!
Just waiting now for part to come in.
Response from Dale's Heating & Air, Inc:
Thank you Charles!! We are glad uyou chose us for your HVAC needs and we will make sure to get that part to you as quickly as possible to get everything running smoothly again!!
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