Jose Requena was a good technician. He is knowledgeable and skilled. He has done the job in a professional manner. He explained the cost components clearly, and I am satisfied.
Want to compliment Davis A/C for again demonstrating superior customer service. From scheduling my service call, to "on the way" follow-ups, to a quick diagnosis and efficient repairs--I could not be more pleased. I want to add that Eric and Johnny teamed up to go above and beyond expectations at the end of a long hot day to get the repairs done.
Have used Davis since company. Egan. They are The Best!
I've been a Davis Air Conditioning and Heating customer for a few years and I find their staff to be knowledgeable, efficient, and pleasant. I know that can always count on Davis for a good job at a fair price.
AT&T service is poor at my house. He offered to provide my service record through T-Mobile which was his personal account. Seemed to execute though I haven't seen it yet. Not his fault. I suggest there was an option to mail me the service record if AT&T is unable to send email. Also not call came to em prior to arrival which I expected. Again no fault of his. I suggest that a pre-call be done before arrival.
Response from Davis Air Conditioning & Heating:
Hi Bob, It is our policy that customers should be contacted prior to technician arrival. I will discuss this issue with our customer service department. Also, we can have a service record mailed to you. I will take care of this as well. Thank you for the feedback.
Pino as he has for nearly 15 years has provided superior service and I completely trust him in all ways.
Got a quote to replace the Furnace. Jose was very professional and helpful.
My rep came in and quickly assessed my easy fix and he took the time to check on another issue in order to give me a piece of mind. Very friendly. Very pleasant.
Replace blower motor and circuit board