I like details and they were provided for what was wrong and what needed to be done in the future. Also they worked me in on same day I reported problem.
The service technicians Todd and Elijah arrived early to address my A.C. issues. The thing that stood out to me the most was the fact that they "listened" to my concerns. Then they explained what was likely the problem and how they were going to address it. Within 15 minutes, the problem was corrected.Before leaving, they performed a second inspection on my unit. They reviewed with me on what I should look out for in case problems ever come up again. It was a great experience!
On time, knowledgeable and great customer service!
Great job, Jimmie was on time, very nice and professional!
The pricing was great and that's why I went with Dependable. And I have used them in the past several time. However, after having their work inspected by another company, they found a lot of errors in the installation of the new units. Dependable have been proactive in taking care of the issues that was found, but I think with the amount of money paid and with the installation of an entire new system that they would have made the extra effort to ensure it was done correctly the first time. Because nothing's worse than going back to do the same job again.
Very knowledgeable Professional
Excellent customer service and professional care. Very pleased with Dependable and I'd recommend them to my family & friends.
GOODMAN AIR CONDITIONER LEAKING THROUGH CEILING FOUND THE SPIPE WAS FULL OF MUD CLEARED AND UNIT IS DRAINING
GOODMAN AIR CONDITIONER DOWN STAIRS IS NOT COOLING UNTI WAS FROZEN ON ARRIVAL ADDED FREON AND UNIT IS WORKING
HOSHIZAKI ICE MACHINE LEAKING FROM THE BOTTOM/NOT MAKING ANY ICE FOUND TEH BOOT WAS CLOGGED NOT ALLOWING THE FLOAT SWITCH TO OPERATE PROPERLY, CLEANED AND UNIT BEGIN WORKING
DEAN FRYER IS DOWN FOUND TEH WIRE FROM DUMO SWITCH WS LOOSSE IN WIRING HARNES, REWIRED THE HARNESS
THERMAL ZONE SPRING TUNE UP ON AC SYSTEMS
NORDYNE AIR CONDITIONER SPRING TUNE ON 4 AC SYSTEMS
BORG WARNER UNIT IS NOT WORKING PROPERLY FOUND THE CONTACTOR HAD CAME OFF AND JUST HANGIN TIGHTENED UNIT CONNECTION AND HOOK IT BACK UP
RUDD AC NOT COOLING REPLECED THE CONTACTOR
TRUE REACH IN FREEZER INSTALL DOOR SWITCHES
RHEEM HEAT PUMP UNIT WILL JUST BUZZ AND FAN COMES ON REPALCED THE CONDENSER FAN MOTOR
YORK NOT COOLING REPLACE DTHE CAPACITOR
GOODMAN SPRING TUNE ON 2 AC SYSTEMS
RHEEM WATER HEATER INSTALL 50 GALL GAS
CHAMPION HEAT PUMP REPALCE 3.5 TON HEAT PUMP UNIT
GOODMAN AIR CONDITIONER LEAKING DRIP PAN WET ON BACK SIDE OF UNIT - IS COOLING POSSIBLE CLOG IN CONDENSATION LINE CLEARED THE DRAIN LINE