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No heat, found system not running upon arrival, thermostat calling for heat but unit not running, found no 24 volts, and fuse open, replace fuse and check all wiring, found black low voltage auxiliary wire loose and some part missing the insulation, did not find any other visible exposed wire making short, replace fuse and test unit unit come on check outdoor and indoor operation ok amp draw on R circuit is .2 amps air filter should get replace soon