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Performed gas heat check up check electrical low and high ok customer has two thermostats, but no zoning both are connected to same heater ac unit, we would check all wiring to see how the system is wires in, check burners ok clean sensor and gas pressure ok combustion test check blower cap ok cycle heater ok air filter ok replace customer supplied humidifier pad, informed customer about thermostat situation and quoted to find out what both thermostats do