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Checked no heat complaint, found no blower or outdoor running, have a call from the thermostat to w. Called tech support they had me check the outdoor unit, I found a lock out code for hi pressure switch open. Tech support had me look for ant shorts to ground. I found the low pressure switch wires rubbing apron the vapor line and may be grounded to the copper. Moved wires away from all pipes, and isolated. Started heat pump, checked refrigerant charge and temperature rise across coil.