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Service call that the Tenant for Apartment 473 has issues with the noise coming from his Air Handler. Spoke with Waylon about issue. Went to Apartment and tested operation of system. Apartment is on the Fourth Floor and directly above the Apartment sits 4 Heat Pump Units. Waylon turned each unit on from the Roof individually and together while I monitored the noise in the Apartment. Some noise can be heard from the Apartment due to the Outdoor Units being directly above on the roof. Tenant says that the noise has been louder at night time. These are Heat Pump Units and when other tenants are home at night they will run more frequently if the temperature is being increased while they are home. If the Outdoor Temperature is colder the Compressors may run louder than when it is a more moderate temperature outside. The sound of the Outdoor Units May be increased if multiple units are running at the same time and/or units are cycling in or out of defrost mode. No issues with the systems we