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Thermostat malfunctioning, found thermostat blank upon arrival check voltage at the thermostat no volts present found open fuse, replaced fuse and check for shorts found thermostat shorted, replaced thermostat under warranty no charge, installed new t10 and programmed to heat pump two stage cool/ heat one back up electric heat, connected thermostat to internet and customer app test thermostat heat/cool and back up heat ok provided an estimate to install air purifier