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Performed gas heat inspection check electrical replace filter flushed drain, clean sensor gas pressures ok combustion test cycle heater ok show customer drain piping, trap is all the way at bottom can't clean trap recommended adding an ez trap and union for better cleaning Also two zones system first floor and second floor, 2nd ok, first floor has two dampers in series combustion controlled by first floor stat, one is stock closed manually open and disconnect damper per customer, to make repairrs 14 in withd by 8 in height ,,, new damper has to be 14x8 with motor damper on the 14 in side