Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Dobbs is the most professional Heating and Air company I have worked with and I will only use this company in the future. They employ the highest quality, advisors, installers and office personnel. The advisors do not push or pressure you, only provide the options and allow you to make the decision that best suites your situation. Being a retired veteran, I have worked with companies throughout the United States and determined Dobbs Heating and Air to be the most honest and professional company.
Overall Experience
Quality
Price
Convenience
DCM1: AC complete, checked 16x25x4 filter. System is fully functional and operating within manufacturer specifications, refrigerant pressures and temperatures are appropriate for indoor and outdoor weather conditions. Photos and maintenance checklist attached.
Completed 2 system cooling maintenance. Both Heatpumps are operating properly at this time.
UPSTAIRS SYSTEM- removed old equipment and installed new Rheem heat pump and air handler. Installed new return plenum with 16x20x4 filter, new emergency drain pan, new pan safety switch, new coil safety switch, new thermostat, new 12” return duct, and new composite pad for outdoor unit. Reconnected high voltage, low voltage, drain line, supply plenum and all return ducts. Tested system operations, set refrigerant charge. MAIN FLOOR SYSTEM- removed old equipment and installed new Rheem heat pump and air handler. Installed new return plenum with 16x20x4 filter, new coil safety switch, new thermostat, and new composite pad for outdoor unit. Reconnected high voltage, low voltage, drain line, supply plenum and all return ducts. Tested system operations, set refrigerant charge.
I checked pressures, filter and delta t-19 degrees. It is operating properly at this time
3/4: Scheduled Install Wednesday 3/12/25 - 3/14/25, 7-9 AM Arrival
Upon arrival system was off, turned system to cool and checked pressures. System is about 3-4lbs low on R410A, confirmed proper airflow. Recommend not running system in cool due to the potential for indoor coils to freeze and cause other issues. System is 11 years old and is no longer under warranty. Spoke with Anna about her options she decided to have a comfort advisor come out Tuesday 1-2. Paid cash.
3/4: Scheduled Install Wednesday 3/12/25 and 3/13/25, 7-9 AM Arrival
Programmed thermostat, operating properly
Club Membership for 2/26/2025-2/26/2026. Completed single system heat maintenance, replaced filter. Found new thermostat that owner had replaced wired wrong and when I wired it correctly the thermostat will not bring heat on. Jumped necessary wiring to operate heat pump. Operating properly. The thermostat needs replaced so system will operate. Owner said he will replace.
Addition heat pump is a 2009. The thermostat had a code showing outside unit. I checked and found mouse had shorted out system. Removed mouse, reset unit, cycled unit,operating properly at this time. The addition heat pump. Comfort specialist coming out to give quote on both Trane 2009 Heat pumps
Completed heat maintenance, operating properly, blower motor is dirty needs cleaned, auxiliary pan is rusted, needs replaced, wiring in air handler is moldy and rusted, needs cleaned and repaired. Estimate and pictures included
The gas is cutoff at meter and locked. Need to schedule to return and pressurize lines to find leak. $700 to pressurize and find leak additional charges for repair. Office will schedule
DCM1: Heat Complete, 16x25x1 Changed System is fully functional and operating within manufacturer specifications at this time. Heat rise of 48 degrees. no issues found