I am a sales lead for Dor-Mar Heating & Air Conditioning. I received a call from a customer who reported a wet floor in their basement. I went to the customer's home and inspected the floor. I found that the floor was wet and that the tiles were lifting. I checked the sewer line and found that the floor was wet at the sewer line and that the cleanout was clogged. I recommended that the customer call a plumber to clean the drain and possibly replace the cleanout.
