228 E Main St
Newark, OH 43055
740-345-6639

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I was called to a home to address an issue with a tankless water heater. The client had installed the unit himself and was experiencing a code 11 error. I contacted Rheem manufacturing and they walked me through troubleshooting steps to resolve the issue. After following their instructions, the code was cleared, and the water heater was working properly. The client was happy to have hot water again.