TJ was great, I really appreciate how thoroughly he checked out the issue with our furnace. He didn’t have to let us know that we could’ve potentially been fatally exposed to Co2 but he did, and now I feel more aware about our safety, and confident in our decision to replace the entire unit. He also went the extra mile to check with Synchrony and see if they would increase the amount we were approved for to finance the new furnace and ac unit. Thanks TJ!