I have a Air flow problem, the gentleman spent a lot of time trying to rectify or at least helping it work better. So far so good.
I found Jan to be knowledgeable and extremely diligent. I appreciated the personal service he gave. Truly tried to help me understand the issue.
Jon is an extremely knowledgeable, reliable, honest and personable technician. He works diligently and respectfully. He explains clearly what has been or needs to be done. I sincerely believe Jon is deserving of a special commendation for performing consistently outstanding work above and beyond expectations.
Jan has been to my house to service my AC and furnace a number of times. He is always so polite and professional, and does a great job!
My second experience with Dykstra Home Solutions, like my first, it was nothing short of outstanding. From setting up an appointment to receiving a call prior to it, everything went seamlessly. In particular, I'd like to commend and thank Jan. In addition to being respectful and courteous, he is a highly skilled technician who goes above and beyond the basics. He patiently explains what needs to be done and why, as well as asks for input and questions. He is a man of integrity, and I trust the work that he does will be done with accuracy and efficiency. In my opinion if the quality of a business' employees is an indication of its success, with Jan on its team, Dykstra Home Solutions is guaranteed to have a very bright future.
I only wish it were possible to get a smaller window for service instead of having a 5 hour window, maybe 3-4 hour. Thank you.
Jan pointed out some things that needed repair and advised me on how to act on those items.
While it took a couple of weeks to schedule an appointment, the quality of the service provided by the Dykstra technician, was well worth the wait. Jan B. was extremely courteous, competent and efficient, and I am confident that my furnace/humidifier has been thoroughly cleaned and checked and in excellent working condition. I look forward to doing business with this company again.
Cleaned and checked furnace and humidifier