I love the convenience of spreading out the cost of twice-yearly heating and plumbing checks with monthly billing and getting to know the service staff who routinely come to my home for those check-ups. When my water heater recently gave up the ghost, knowing that I would have to leave home soon after he arrived, I asked for Daniel, with whom I confidently left my key and the responsibility for replacing the unit, cleaning up the mess, and locking up when he left. It was so reassuring to have someone I had met several times before come through for me. On top of that, the cost, mentioned straight off by Daniel, was discounted by 15% because of the payment program to which I subscribe.
