Have any feedback for us? We'd love to hear it! Call us at (716) 221-6202 and let us know how we are doing.
but no resolution and no follow up other than survey
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Overall Experience
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Great services
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review; I am glad we were able to help you out! Have a wonderful day!!
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Personable dude seemed to know his stuff. Air eliminator cost 3 times what you charged me 3yrs ago. Not a nice surprise seeing I have no way to know if the old one ever worked.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
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Travis is very knowledgeable and able to explain everything he was doing in a way I could understand.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
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Travis B came to do a air conditioning check/maintenance. He showed me every step of the process. He was very professional and friendly. I felt very pleased with his service and performance. We have had other contractors and we have been more than pleased with Emerald. We will choose them again and refer to them.
Response from Emerald Heating & Cooling:
Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!
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Response from Emerald Heating & Cooling:
Jim, Thank you so much for the wonderful review! If you need anything else please feel free to give us a call back!
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Completed ac test and tune. Static pressure slightly high, installed new furnace filter, found indoor coil actively leaking, system runs on R22 which is being phased out by 2020, customer did not want estimate at this time and will call when ready for estimate.
Checked over entire system. No operational issues found at this time. Cleaned outdoor unit. All electrical checks out ok, refrigerant level checks out ok. Good temperature drop. Discussed comfort select plan, declined at this time.
Test and tune on American Standard air conditioner.
Test and tune on York high efficiency natural gas furnace.
