5003 Broadway
Depew, NY 14043
716-681-0100

Have any feedback for us? We'd love to hear it! Call us at (716) 221-6202 and let us know how we are doing.


Local Reviews
for east amherst, ny

Rated 5.0 out of 5 stars based on 20 customer reviews

Awesome

Excellent service. I will use again and highly recommend.

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Service was on time and very good.

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Great Service

I can’t say enough of how happy we are with the service Travis provides. He is very professional and throughly explains what he is doing. We a happy customer.

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great

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Great service


Response from Emerald Heating & Cooling:

Thank you for the awesome review; have a wonderful day!

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Wonderful service

Travis took care of my furnace/AC and was very thorough and informative about what was being done. Thanks!


Response from Emerald Heating & Cooling:

Thank you for the great review; have a wonderful day!!

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Fast service

Justin was professional and helpful.


Response from Emerald Heating & Cooling:

Thank you for the great review, have a wonderful day!

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Great serviceBery

Very satisfied. Morgan was very professional and helpful.


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review; I am glad we were able to help you out! Have a wonderful day!!

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Great service, as always

Moved to a new house and called Emerald in to perform a furnace cleaning and inspection to make sure all is good. I've been using Emerald for years and wanted to continue working with them at the new house. Travis was professional and kept me informed every step of the way. I always recommend Emerald anytime someone asks me who they should call.


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

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Service was on time and very good.

Tech was knowledgeable and polite. He showed up on time and completed the service timely as well.


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

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Jake did a great job

problem with scheduling service


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

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Today


Response from Emerald Heating & Cooling:

Thank you so much for the wonderful review and I am glad we were able to help you out! Have a wonderful day!!

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Great service

As always, the service was great, just didn't need the very early 7:00am phone call reminder !!!


Response from Emerald Heating & Cooling:

Judy, Thank you for the wonderful review! I do apologize about the early morning wake up, Dan was just excited to get his day going!! haah! If you need anything else at all give us a call back. Have a great day!

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Great service!

Very professional!


Response from Emerald Heating & Cooling:

Donna, Thank you so much for the wonderful review! If you have any additional questions or concerns please give us a call back!

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Great service and awesome price!

Jake was awesome! Explained everything and made eye contact. Nice manners too!

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Job Locations
for east amherst, ny

Jake D.

Jake D. Job Checkin

Goodman furnace test and tune

Goodman furnace test and tune

Mike M.

Mike M. Job Checkin

Test and tune on Peerless high efficiency natural gas boiler.


Justin G.

Justin G. Job Checkin

Completed furnace test and tune. No operational issues found at this time, installed new humidifier pad, and discussed current furnace filter condition. Customer is having trouble with supply air to furthest bedroom from furnace that’s above a garage. Discussed going to a WiFi thermostat with room sensors to combat cold or hot rooms. Determined that the registers without airflow are just fresh air openings. I will be following up by next wensday with them.


Justin G.

Justin G. Job Checkin

Completed furnace and ac test and tune. Discussed comfort select plan and whole house humidifier, declined humidifier signed up for future inspections. No issues found at this time.


Travis B.

Travis B. Job Checkin

Amana Ac cleaning


Justin G.

Justin G. Job Checkin

After thorough inspection of ac system and discussing issue with customer determined that the system charge is ok at this time and that the lack of performance was due to the furnace filter not being changed in a year, customer had already changed it this past weekend and that since he has changed the filter its been operating normally. Static pressure is slightly high at 1.10 good temperature drop. Recomended to have me clean condenser coil to increase efficiency and ensure smooth operation, declined at this time. Scheduled furnace inspection for September 16th at 8 am


Jake D.

Jake D. Job Checkin

Amana air conditioner low refrigerant

Amana air conditioner low refrigerant

Justin G.

Justin G. Job Checkin

Installed 6 inch roof cap for chimney vent. No other request,issues or concerns at this time.


Travis B.

Travis B. Job Checkin

Heil furnace and ac cleaning


Travis B.

Travis B. Job Checkin

Heil furnace and ac cleaning


Jake D.

Jake D. Job Checkin

Heil air conditioner repair

Heil air conditioner repair

Justin G.

Justin G. Job Checkin

Completed ac test and tune, system runs on r22 found indoor coil actively leaking got joe out to give estimate on repair vs replace. Renewed comfort select plan for future inspections.


Travis B.

Travis B. Job Checkin

Everest ac cleaning


Travis B.

Travis B. Job Checkin

Dye test follow up


Justin G.

Justin G. Job Checkin

Determined system was low on refrigerant. Discussed installing up die and returning to look for leaks, declined at this time, only wanted to put the refrigerant in. Installed two pounds of R410a. No other issues found at this time.