My wife and I had a very positive experience overall with Energy Stars. The ES representative who assessed the requirements for our HVAC installation was very courteous, clearly explained our options, and was up-front in terms of costs for the installation. The install team was also very professional and did an outstanding job installing our new equipment. Everyone we dealt with at the Energy Stars team was friendly, honest, and took the extra step to ensure we were satisfied with our new system. I would definitely use Energry Stars again in the future and recommend their services to others.