Our tech, Michael Treadway, did a great job repairing our blower unit. He was able to quickly diagnose the problem and give honest recommendations about how to proceed. He explained the pros and cons of all of our options and helped us get set up with the best motor for our homesize. I have recommended One Hour Service to all of my coworkers who have had AC/Heat issues and any time I need service in the future I will request Mr Treadway come out. Its refreshing to have a someone who knows what they are talking about and gives straight answers and not just trying to sell the most expensive equipment.