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Service was prompt and efficient ... Only issue was indicator lights shows that it needs cleaning even though I watched as he tried to reset it... So now I think that indicator is not working.
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Overall Experience
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Overall Experience
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Signed up for a Maintenance plan for our unit that is now 3 years old. Compared to some other plans out there, I feel the price was somewhat more expensive. However, our tech (Corey), was on-time, professional, courteous, and explained what he did and was honest about the one part that needed to be replaced. He explained what the part did, and what my options were for replacement, which I appreciated.
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Have dealt with this company before, and they still are a pleasure to work with. Thanks
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Very happy, Dale is a very nice guy, polite and respectful. Explained everything, the price was reasonable and I couldn't be happier with the service.
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Overall Experience
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Overall Experience
Quality
Price
Convenience
Customers system was not coming on fixed the issue and verified proper operation
