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The service and quality of the technicians is great and trustworthy. Things can go wrong, as with everything you touch. A lose wire during the maintenance touched the wrong contact and burned out a transformer and the thermostat. They just stepped up to the plate, did not want to hide it or stuff it on to your bill, they honestly told us what went wrong, repaired it free of cost and as always cleaned and inspected our HVAC. Freedom Heating and Cooling, show every time that you can trust them and that they know their business. I will recommend this company to every one who needs HVAC or Heating service.