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Response from Freedom Heating and Cooling:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Ryan was a very knowledgeable, friendly technician but needs more vacation time to work on golf swing. I read his bio and saw where he was a good and competitive athlete so after he had completed his work l challenge him to show me how he could hit a golf ball.All l can say is he needs to stick with heating and cooling!
Jeremiah did a great job and is very knowledgeable. However, I thought the service charge for the job was quite expensive.
Fantastic service, knowledge and skill of Rodney Malone, over and above service expected. Outstanding technician. He has made Freedom Heating and Cooling known for their outstanding program. I hope you have more like him. When I use your firm again , I want Rodney Malone to be my service man! He went over and beyond his job. He made me understand everything.
I arrived today on a maintenance tuneup. I checked everything on the indoor and outdoor system to make sure that everything was clean up and working properly. I did find that both of the UV bulbs were burned out so I replaced both of those as well as the filter.
Hose for pressure switch was clogged. Cleared hose and heat came on as it should. Also cycled the AC and everything came on and operated as it should
I arrive today on the maintenance tuneup. I checked everything to make sure that the outside and the inside system was cleaned up and working properly I came across that the filter and the bacteria virus eliminator Needed to be replaced will have to get back with the client from April 4 to April 8 to try to re-financing.
Service complete equipment operating upon departure
Did maintenance on homeowners American Standard system, homeowner has a package unit that she wants to get maintenance for the next time we come out here. Checked everything correctly, system running upon departure
Sealed falling duct insulation, secured wire from duct purifier and reconnected duct purification.
Upon arrival preformed maintenance on package unit and indoor unit clean both coils sold 5 year maintenance agreement system running properly upon departure
Came out to job. Cleaned one system. Checked wiring and components and all checked out today. Client stated her system cuts back on quickly when it cuts off. I determined that the house did not have enough insulation and could not keep house warm causing system to come back on quickly. System is heating on departure.
Came out to job. Cleaned system. Checked wiring and components and all checked out today. Did find bacteria growing inside cabinet. All outdoor components looked good. Did find a little rust forming at bottom of coil. System could use surge protection and bacterial growth inhibitor.
Replaced in warranty heat exchanger. Tested all operations. Found no issues. System operating properly upon departure.
Completed two system tuneup. All components are working properly. I did check the HEPA filter, also. The heat exchangers on the package unit are Rusting. Will speak with customer about this. We do need to keep a very close watch on these as we go forth. Customer has chosen to go ahead with the replacement of the heat exchangers. Will speak with Michael.
Came out to job. Cleaned unit. Checked out squeaking noise, was not squeaking when I got here but fan was not running. Checked secondary motor controller, it was fine. Checked wire connections and they were fine. Checked fan and it seemed like it was stuck. Moved it a little bit and got it moving. Turned system back on and it came on. Checked pressures and leak searched coil and all were okay today. Unit running on departure.
Spoke with customer over the phone wants generator maintenance agreement for 149.00 for year. Also need to change out media filters listed below with odor control filters for 149.00 a piece Crawl space media filter is 1510 30/28 2nd crawl space unit has standard 213 needs one 213cbn for odor reduction upstairs unit needs two - 413cbn odor reduction see pictures for reference also checked drain lines everything draining properly and rehung one condensation pump drain office to contact customer to collect 39.00 for visit and
These items will need to be done to assure the safe, efficient and long term operation of your system.
Completed a precision tune up , cleaned system=m, checked all of the components of the system, the charge of the refrigerant and everything is operating great.