The excellent service began before Joshua even arrived, when he called ahead to let us know he could arrive early. We also received an email letting us know he was on the way. Terrific communication! Once in our home, Joshua was polite, friendly, and efficient. We appreciate his efforts to keep our HVAC in good running order. He also immediately emailed us a receipt with the readings he took, for our records. Highly recommend Joshua and Gentry Heating and Cooling!