Overall Experience
Quality
Price
Convenience
Response from Go Green Express Home Services:
Dear Keisha, Thank you for the awesome 5 Stars and for becoming a Service Partner Plan Member. We are happy Phil was able to provide you Premium Service for your heating system. Thank you for trusting us. We look forward to working with you in the future.
Overall Experience
Quality
Price
Convenience
Response from Go Green Express Home Services:
Dear Peg, Thank you for the review and the 5 Star Rating! We are glad to see that Phil and Casey were able to give you great service for your annual tune ups. Thank you for being a Service Partner Plan Member for the last 6 years!
Overall Experience
Quality
Price
Convenience
Arrived to customers house to give plumbing options regarding a water softener, filter, possible laundry and vanity hook up. Took pictures of all things needed to complete options and giving customer all options Tuesday. Customers OK with us is giving Tuesday and would like to get things done on a Wednesday when she work from home. Customer was satisfied with services today
Arrived, met with Bill the property manager and proceeded to shut down the boiler. We isolated the circulator in question and began the removal. I ran out to the supply house and picked up a new circulator pump. I wired and installed the new pump, restored power and turned on the boiler. We checked for leaks and proper operation and all was good. As a final step, Bill ran upstairs to confirm that the heat was present in the bedroom. We observed the boiler run, cycle and reach temperature accordingly. Bill was very satisfied with the service.
Arrived at customer house. Assessed the situation and determined a bad circulator. Customer approved the option to replace the Circulator. Call Different Supply House and no one had it available. I explained to John that WinSupplay told me for them on Monday. they can get it. Customer is happy with today service. (customer gave me a deposit of $1000)
Arrived to perform heat service, customer signed authorization forms, set stat call for heat, system start up ok, observed furnace located in attic, temperature readings ok, motors ok, burners ok, safeties ok, ductwork ok, heat operating ok at this time, presented options to help improve system efficiency and dependability, customer is not interested
Arrived to perform heat service, customer signed authorization forms, set stat call for heat, system start up ok, observed furnace located in attic, temperature readings ok, motors ok, burners ok, safeties ok, ductwork ok, heat operating ok at this time, presented options to help improve system efficiency and dependability, customer is not interested
Arrived to perform heat service, customer signed authorization forms, set stat call for heat, system start up ok, observed furnace located in attic, temperature readings ok, motors ok, burners ok, safeties ok, ductwork ok, heat operating ok at this time, presented options to help improve system efficiency and dependability, customer is not interested
Arrived to perform heat service, customer signed authorization forms, set stat call for heat, system start up ok, observed furnace located in attic, temperature readings ok, motors ok, burners ok, safeties ok, ductwork ok, heat operating ok at this time, presented options to help improve system efficiency and dependability, customer is not interested
Met with Serafin, and ask if there were any issues? He responded none. Took me to the mechanical room and showed me the furnace. Opened up the cabinet, removed and cleaned the flame sensor. Checked and inspected all electrical connections. All in excellent shape. Inspected the blower motor and wheel. Also in excellent condition. Checked the return filter, and it was dirty. Serafin pulled out a new one and replaced it. Turned on the heat to the furnace and observed the unit go through the start up sequence. From inducer fan, to pressure switch, to igniter, to gas valve. Furnace is operating as it should.
Customer just moved in last week from the Bronx, inspected ductwork, provided options customer will think about it Follow up Monday 7188634974
Customer just moved in last week from the Bronx, inspected ductwork, provided options customer will think about it Follow up Monday 7188634974
Customer just moved in last week from the Bronx, inspected ductwork, provided options customer will think about it Follow up Monday 7188634974
Customer just moved in last week from the Bronx, inspected ductwork, provided options customer will think about it Follow up Monday 7188634974
Arrived to perform ac diagnostic, customer signed fees, observed indoor unit, found evap coils frozen, set stat call for heat, exposed coils, coils ok, air filter ok, no major signs of air restriction found, observed refrigerant levels, ac system seems to have a leak, turned outdoor unit off, presented options to help improve system operation, customer chose to replace two service valves, performed system evacuation, installed two service valves, recharge system, turned unit on, serviced unit, ac operating ok at this time, customer satisfied
Arrived to perform ac diagnostic, customer signed fees, observed indoor unit, found evap coils frozen, set stat call for heat, exposed coils, coils ok, air filter ok, no major signs of air restriction found, observed refrigerant levels, ac system seems to have a leak, turned outdoor unit off, presented options to help improve system operation, customer chose to replace two service valves, performed system evacuation, installed two service valves, recharge system, turned unit on, serviced unit, ac operating ok at this time, customer satisfied
Arrived to perform ac diagnostic, customer signed fees, observed indoor unit, found evap coils frozen, set stat call for heat, exposed coils, coils ok, air filter ok, no major signs of air restriction found, observed refrigerant levels, ac system seems to have a leak, turned outdoor unit off, presented options to help improve system operation, customer chose to replace two service valves, performed system evacuation, installed two service valves, recharge system, turned unit on, serviced unit, ac operating ok at this time, customer satisfied