Greeted Natalie, and proceeded to perform a PTU on her furnace. I checked and inspected all the usuals such as the flame se, rollout switches, pressure switches, hose’s, electrical wiring and connections, the condensate pump, burners, gas pressure, gas valve, igniter, etc. etc. the system is in excellent operating condition. Spoke to Natalie regarding a service contract and it’s benefits. Natalie is interested in a water softener. I created several options for consideration and explained the process and what it entails. She said that, it would most likely get done after the holidays. I also brought up the Synchrony option and explained the details, so as to move forward. She is not ready to commit until after the new year. Job completed. Customer was very happy with the service.