Very prompt and ordered new hot water heater
Response from Go Green Express Home Services:
Dear Jerry, Thank you for your commitment to us as a Partner Plan Member and for the 5 Star Rating. We are happy to read we provided you prompt service for your hot water heater. We appreciate your business.
Overall Experience
Quality
Price
Convenience
Response from Go Green Express Home Services:
Dear Jerry, We are thrilled Phil provided Premium Service for your annual tune-up. As a Premier Heating, Cooling and Plumbing Company, we strive for making our customer happy and confident. Thank you for being our valued Service Partner Plan. We look forward to providing you future services.
Overall Experience
Quality
Price
Convenience
Arrived to the customer house. The customer wanted the system to bleed. But I explained to him that to do that, he first had to make a minor diagnosis. The customer approved the minor diagnosis. I proceeded to check the system, when I turned on the thermostat the unit did not work. I proceeded to open the wires box of the unit and noticed that a cable was loose from a safety switch, I proceeded to check the safety switch and it was not damaged. Recommended replace the safety switch. Customer say he want to doing by him self. Customer declined the estimate. Customer is happy with the service.
Met with David at 253 Mountain Rd. In Shokan, NY. Whom quickly showed me the oil tank and furnace. Could not change the oil tank filter as it is outside without a filter cartridge. Moved to the inside furnace and removed the pump cover, replaced the pump gasket and strainer. Unit was bone dry. Opened up the burner and removed the gun assembly. Took outside and cleaned the gun assembly, electrodes and nozzle. Check the adjustments and settings and they appear to be good. Could not light off the furnace, as the oil tank was empty. A combustion test is recommended for this unit.
Showed up to 263 Mountain Dr. in Shokan NY. Met David’s wife who directed us to the basement. Began by shutting off the firematic valve to the oil tank and burner. Replaced the oil tank filter and pump strainer. Removed the gun assembly, checked the nozzle and electrodes adjustments. All are within specs. Cleaned the burner tube, electrodes and head assembly. Reassembled the unit. Opened up the valves and bled the pump. Fired up the boiler and watched it cycle. Checked the air gap settings and damper. All are good. No issues.
Showed up to 263 Mountain Dr. in Shokan NY. Met David’s wife who directed us to the basement. Began by shutting off the firematic valve to the oil tank and burner. Replaced the oil tank filter and pump strainer. Removed the gun assembly, checked the nozzle and electrodes adjustments. All are within specs. Cleaned the burner tube, electrodes and head assembly. Reassembled the unit. Opened up the valves and bled the pump. Fired up the boiler and watched it cycle. Checked the air gap settings and damper. All are good. No issues.
Showed up to 263 Mountain Dr. in Shokan NY. Met David’s wife who directed us to the basement. Began by shutting off the firematic valve to the oil tank and burner. Replaced the oil tank filter and pump strainer. Removed the gun assembly, checked the nozzle and electrodes adjustments. All are within specs. Cleaned the burner tube, electrodes and head assembly. Reassembled the unit. Opened up the valves and bled the pump. Fired up the boiler and watched it cycle. Checked the air gap settings and damper. All are good. No issues.
Showed up to 263 Mountain Dr. in Shokan NY. Met David’s wife who directed us to the basement. Began by shutting off the firematic valve to the oil tank and burner. Replaced the oil tank filter and pump strainer. Removed the gun assembly, checked the nozzle and electrodes adjustments. All are within specs. Cleaned the burner tube, electrodes and head assembly. Reassembled the unit. Opened up the valves and bled the pump. Fired up the boiler and watched it cycle. Checked the air gap settings and damper. All are good. No issues.
Arrived to perform AC tuneup Customer states no concerns Set stat to call for cooling Observed indoor unit, took temperature readings, serviced condensation system, filter, motor, evaporator, electrical connections and duct work. Observed outdoor unit, serviced coils, motors, electrical compartment, capacitor, disconnect and refrigerant lines. AC operating ok at this time Recommend: New filter drier for condenser Better filter system (media filters and UV bulbs)
