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The technician, Keating, and the gentleman I spoke with in the phone were helpful and genuinely concerned about MY A/C system. It was refreshing to have a company I have never done business with come into my home and treat it like their own. I would highly recommend them for your HVAC needs.
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Awesome price, very friendly contractor, will hire again!
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Recommend to Anyone!
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They were in touch almost instantly to setup the service call on a Sunday evening and we at my house within an hour. Work was done quickly and affordable and Keaten was super friendly.
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Great HVAC Service, Knowledgeable, answered questions, explained things and concerned that everything worked properly. We will use again if and when we need service. Did not waste time. did the little extra.
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Technician was prompt and identified the problem quickly. After sharing several resolution options I chose the one that best addressed my needs. My home is cool again which I truly appreciate.
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Keating answered all my questions in language I could understand. He was polite and very careful to leave my home as he had found it. I appreciate that. he also fixed my thermostat which was not working. Great service overall. I would gladly recommend Gold Eagle to others.
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Overall Experience
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Customer was having issues with his evaporator coil leaking refrigerant. Unit was completely empty. Took measurements of coil size and gave an estimate of how much it would cost. Install is now being scheduled.
Got a call from Jason wondering about our Total Care Club for his A/C unit. Went over and checked out his system, everything is operating normally. Asked about air quality and ran through the difference between blue filters and pleated and also talked to him about our Solace Air package.
Jason's tenant was complaining about the length of time it takes to cool the living space. It was not low refrigerant as expected, but his 1983 unit capability is limited. Talked to him about repair/replacement options.
Nelson's A/C was not working properly. Checked freon levels and they were fine. Checked capacitor and it was bad. Replaced capacitor and Nelson's A/C is fixed.
Susan's A/C was leaking water in between her daughters bedrooms. Found that the paper service manual had been left inside her unit and the remnants made there way into her pvc pipes. Blew out the drain with nitrogen and poured water down to make sure it was cleared. Her A/C is working properly.
Keith's A/C was not working properly. His inside blower was running but was not cooling. Checked out his condenser and his capacitor had gone bad. Changed out his capacitor and checked pressures. His system is operating properly.
Mini-Split unit was only blowing the air and not cooling it. Checked temperature coming out of unit and it was a cool 66 degrees. Cleaned out blower and sprayed out dust using nitrogen. Unit is running properly.
Allan's evaporator coil was freezing up on him. Went to check out his blower and it was operating properly. Hooked up gauges to unit and found that it was low on R-22 refrigerant. Refilled his system up and he is back up and running.
Terry's Mini-Split was not cooling her feed room properly. Took a look at it and noticed it was very dirty. Cleaned it with a brush and rag, as well as blew it out with nitrogen. Room is cooling much better now.
Daniel was renting an RV and a branch hit his A/C unit while driving. Checked out his system and the condenser and evaporator were bent too far to be repaired. The fan motor had missing blades and was also too bent. Daniel needs a new unit on his camper.
Arrived to Karen's house. Her A/C unit was not working. Outside unit was working properly. Went to the inside and found A/C off on safety switch. Pulled out switch and blew out drain. Her A/C is working perfectly.
Goodman R22 A/C unit was blowing hot air. Went to the condensing unit and found the pressures equalized. The compressor valve plates had gone bad. Let him know that he needed a new A/C unit.
Changed out dirty filters and completed hvac preventative maintainable.
Changed out a condensing unit in the Travis Country area. Older home, needs new insulation and duct as well. Home is running much more efficient.