Erich is fantastic! He was very prompt for the scheduled appointment time. Not only did he do the service work on my furnace, but he invited me to pull up a chair and join him and watch what he was doing. I did watch and asked quite a few questions too along the way about my furnace, which he answered very patiently and professionally, in a way that I could understand. That was great! I learned a lot. Erich is a very professional, neat and tidy service technician too. He even wore booties over his shoes. Love it! I will request him every time we need service done our furnace and air conditioning unit. Thank you Erich for a job well done!
Response from Great Lakes Heating, Air Conditioning & Electrical:
Thank you Lisa! We certainly are blessed to have people like Erich on our team for sure. Mike