5349 Dupont Road
Parkersburg, WV 26101
304-863-3553

Local Reviews
for vienna, wv

Rated 4.9 out of 5 stars based on 225 customer reviews

Map of Vienna WV

Knowledgeable technician, polite and professional.



The technician was great and his knowledge, experience and service were much appreciated. The only issue I had was that when I scheduled my appointment I was given a time of between 8am-12 and I requested that I receive a call prior to notify me when technician was on his way. I have 3 inside dogs and wanted to secure them to ensure safety of technician and a noise free environment to talk with him when he arrived. He arrived at 8 am and was not aware of this request I had made and asked if I had received a text message and I told him I received neither. He offered to reschedule if it wasn’t a good time for me but I quickly got my dogs out of the house and out into my garage so he could complete his service. That is the only complaint I had and I would definitely use Groggs again for service, just would appreciate the phone call or text prior to technician arriving.