I called Halltec after 5:00 and a technician was at my house before 11 the next morning. He was so personable, did an outstanding job on addressing my issue, and went above and beyond what was necessary to ensure I had a great experience. Best customer service and care I’ve seen in a long time. I will always use this company from now on. I can’t recommend them highly enough! Call them. You won’t be disappointed!