Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Overall Experience
Quality
Price
Convenience
Had someone out within hours of my call. Professional service.
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They came on time and professionally replaced my AC and Furnace.
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He was very thorough and did everything he could to fix the issue.
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They took their time installing it, had the manager come to double check it which made me feel more confident in their work. Just had a tune up and they let me know what they did and recommended things for future.
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The tech was very professional and did a good job, also took the time to give me valuable advice on my AC unit.
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I am very pleased with our experience with this company. An associate was able to find the issue with our heater in a short time. And it was fixed right away. Will recommend this company to family and friends!
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Overall Experience
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Overall Experience
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Convenience
I completed the diagnostic service and found that the fan speed set to high for 1st stage. Set it around 600CFM the humming has stopped. The system is operational upon departure.
Upon arrival I replaced the furnace blower motor, cycled system and confirm that system is operating properly in both heating and cooling, delta T in cooling is at a 16° drop and is cooling upon departure
Upon arrival I ran wiring and replaced the transformer.
I completed the diagnostic service and informed the customer that the smell is coming from the plumbing not the furnace or AC and they need to call a plumber.
I completed diagnostics and found Ac low on R22 has a leak. the client already knew and she just wants to replace it. the diagnostic added to install price.
I completed diagnostics and found that the fan motor cap is reading out of specs. I replaced capacitor, The system currently cooling 19F delta T. The system is operational upon departure.
Upon arrival Job was rescheduled due to ice in the system. Scheduled for a later date.
I completed diagnostics and found the system is leaking. I will have to return to do leak search. Added 410A. The system is operational upon departure.
I performed diagnostic on Lennox Air Conditioning Unit. I determined that the thermostat was not properly wired and system was low on charge. I wired the thermostat correctly and the system became fully operational. Upon customers request I filled the R-410A refrigerant to the proper levels. I cycled and monitored the system. Operating normally and cooling at time of my departure.
I completed diagnostics and found that a mouse was living inside the outdoor unit. It caused some damage to the wiring. With clients approval the wiring was fixed and system is currently cooling.
I completed diagnostics and found that a mouse was living inside the outdoor unit. It caused some damage to the wiring. With clients approval the wiring was fixed and system is currently cooling.
I completed diagnostics and found that the client wired in a eco bee but it’s wired incorrectly at the furnace. With clients approval rewired system and had to add wiring for the ac. After wiring the system the ac was on but delta T is at 12F. The system has a leak, I gave the client the options of refill, find and fix leak or replace ac or whole system. Client will call us when they are ready System will not keep up and will freeze if ran for a long time.
I completed diagnostics and found a short somewhere in the wall is causing the circuit board to arc. I removed the thermostat wiring from circuit board and it works perfectly. Once the R wire is connected even though the thermostat is removed it will arc. it will be best to run new wiring and relocate the old thermostat. the old wiring isn’t accessible, I I will need a new transformer and circuit board under warranty. I ordered the parts.
I completed the AC Spring AC Tune-Up and Safety Check; I performed the Job Spec Checklist and found everything operating within manufacture specifications. System operating upon departure
I replaced the saddle valve with a shark bite fitting. Had to redo the cpvc connections and I cracked pipe when cutting it for the shark bite. I installed a new pad and gave the client an extra pad for the trouble. System operational upon departure.