A 90 degree day hit yesterday so we changed the filter and turned the air on. The temp just kept rising. The following morning at 6am I filled out the questionnaire on the website for service and had an email response by 6:30 advising that they were checking the schedule and would let me know. By 7:00 am I had confirmation of appointment and by 10:30 am someone was here to resolve the issue… hopefully. The AC unit is 30 years old and we hopefully were able to eke one more year of service out of her.