Alex is a good listener and comunicator. He explained everything to my satisfaction.
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Chris was excellent he worked hard to fix our issue with the unit and got our heat working again.
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We sincerely appreciated how well Miguel explained everything, he walked us through how to use our system and he double checked that everything was working perfectly. We will call in to have him come every time.
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Brad was courteous, prompt and friendly. He was a good listener and he described to us possible sources of the water heaters problems. He also asked -“is there anything else I can help you with” before he left.”
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Very knowledgeable and gave great information on current status and condition of unit.
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Larry and his trainee did a fantastic job. They were able to diagnose the problem and resolve it very quickly. I had another concern with weak vents in other bedrooms and they explained everything to me. They did not try to upsell me on anything I didn’t need. Honest work, great customer service, and awesome price. I have always been able to get scheduled in quickly. Elizabeth and Ryan are the nicest and most patient schedulers / customer service representatives. Elizabeth has called me after an appointment was made to see if I wanted an earlier slot. They really care about their customers. I highly recommend Huft Heating and Air
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Customer request heating inspection service during inspection service on two systems found one system heat is non-operational found for top floor. Heating unit is not operational due to a failed coil in the inducer assembly also found on the second-story unit the blower wheel is loose on the bearing and has a high amount of dirt on the fan blades. During inspection of first floor system found blower motor has play on the bearing also found the compressor start capacitor is below 10% tolerance during inspection of the first floor heating system found that there is a failure in the 24 V coil that operates the gas valve. On both units found fiberglass insulation on the interior side of the panels is coming apart. Customer wants to move forward with repairs ordered parts from Johnstone supply are estimated arrival is Friday, February 12. After new parts are installed will finish the last steps of the heating maintenance Customer is signing up for superhero membership on one of the packa
Perform diagnostic on Lennox package system. Upon arrival homeowner stated that a error message would pop up on thermostat periodically not allowing any heating or cooling in the process. Found system tripping main limit switch causing the system to shut off on high limit code.Found gas pressure at 3.69, adjusted gas pressure to 3.45, And ran system for 15 minutes. System ran with no issues and no error message popped up on thermostat after. Informed homeowner that if errors still occur, we may replace thermostat as thermostat may be having a software issue. System is operational at this time.
Emailed requested proposal for customer to review with husband before making final decision.
Emailed requested proposal for insulation and gas 50gal tank water heater for customer to review.. secured whole house fan for customer at no charge.
RHEEM_ Removed and properly dispose of existing gas water heater, provide and install new Rheem 40 gallon natural gas water heater, Includes new gas shut off and flex line, new water lines, expansion tank, flexible water lines, earthquake straps, and new emergency drain line, new flue pipe from tank to existing asbestos flue, permit, labor, and taxes. M# PROG40-38U RH62 EC1 Warranty is 6 year tank/parts 2 year labor .58 energy factor Total Installation: 2,050. (Payable to Huft) Install Date: 2-4-21 Method of payment: Check/card.
Fabricated and installed screw brackets in ceiling boxes and re installed all registers. Trimmed exposed mastic tape. All registers are as flush to the ceiling as possible considering plaster ceiling and ceiling box sheet metal overhang. Caulking and painting to be performed by homeowner.
Scheduled a rheem 40 gal natural gas water heater replacement on 2-4-2021 @8-9am.
Shut off power to system and inspected the ignition control board. Found some soldering on the back of the board was broken. The broken soldering is on the connection points for a moles plug that wires to the gas valve, pressure switch, high limit switch, and flame rollout switch. Ordered and picked up a new control board from Lennox. Removed the original board and installed the new one. Cycled the system on and it ran the heat cycle, no error codes showing. The system completed the heat cycle and reached the set temp on the thermostat. Cycled the system on again to verify proper operation. System is operating and heating at this time. Repairs covered under warranty.
No heat call. System is blowing cold air. Cycled the system on at the thermostat and diagnosed. Control board flashes an error code for pressure switch not reading correct pressure, or aux limit open, or gas valve coil open. Only the blower and inducer are running. After a few minutes, the error code stops flashing and the system runs heating. Let the system run and no other error codes showed up. Ran the heat cycle completely. Cycled the system on again and it repeats the same issue. System is a roof package unit. Unable to further diagnose due to rainy and windy weather. Will reschedule for anon rainy day to further diagnose.
Upon arrival system was operational. Homeowner explained that the thermostat would randomly lose power from time to time. Checked low voltage connections at thermostat and at system as well as high voltage connections at system. All connections are tight with no evidence of a short. Replaced eco bee thermostat with a Honeywell 9000 thermostat under warranty. Homeowner also was wondering if an air filter was supposed to be in the Return because we didn’t install 1. System is on the roof and doesn’t have a merv cabinet. Per Matt I went to Home Depot and got them a filter. Finally homeowner wasn’t happy with the job we did installing the new registers. Sent pictures to install so that they can come out and fix them. Homeowners are VERY happy now. System is operational and heating at this time. No charge for visit
Complete installed of rooftop gas package unit. Extensive re-roof around and above unit. All new registers and EcoBee stat.
LENNOX - Removed and properly dispose of existing gas/electric rooftop unit, provide and install new 3.ton single-stage gas/electric rooftop system, enlarge intake to 30x20 (if possible) with high flow grille/r-8 16†return duct, remove existing registers to seal boots and install new registers, new curb/drop, new eco/bee smart controller, electrical disconnect/whip, connecting to existing ducting, installation equipment, material, permit, title 24, third party verification, crane, and taxes. NOTE: move new rooftop system down back of home as much as possible Merit Series Package Gas/Electric Unit M# LRP14GX36-072EP 14 SEER/81% AFUE (AHRI# 204098466) 1-Stage Heat/1-Stage Cool 10 Year Parts/2 Year Labor Warranty 20 Year Heat Exchanger Warranty 2 Year Sidekick Club Total installation: 11,300 Method of payment: Service Finance Compony LLC Finance Amount: 11,300 Approval Number: 2792039 Monthly payment: 131.14 Install date: 1-11-2021
Performed diagnostic. Found tstat properly calling for heat. Inducer motor runs properly and pressure switches close. Found control board sending proper voltage to igniter but igniter has failed. Replace Hot surface igniter which has failed, receiving proper voltage but not lighting up. Ran and tested heat cycle. System operational.
Replaced limit switch and rollout switch but it was still tripping. Static pressure was good, duct work ok. Removed Knox rods and ran system for 15 mins, system did not trip, system is now operating properly at this time.
System operational upon arrival. Tstat properly calls for heat. Inducer motor operational, at max amps .6/.6fla. Blower motor operational, run capacitor tests at 7% tolerance loss suggested replacing. Cleaned heavily oxidated ignition components causing system to short cycle, flame sensor has dead spot, cleaned burners, orfices and flame sensor. Suggested routine cleaning through club program. System operational. Informed clients 90% condensating furnaces located in attic should have emergency drain pan where this one does not. Routine cleaning through club program