After dealing with some sketchy hvac repair folks in the area, hvac unlimited was a recent bright spot. I have an ancient HVAC system that uses equally ancient refrigerant and my A.C. wasn't working properly as a result. I called Friday night, and the service technician was there Saturdays afternoon. The gentlemen they sent, Jermaine was professional, knowledgeable, and diagnosed the issue in minutes and gave me a quote. Was it cheap, no. But again, ancient, hard to find refrigerant doesn't come cheap. Due to the prompt service of this company and the professionalism of Jermaine, this company will be my go-to for any future HVAC issues.
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I love knowing when our technician is going to be Jermaine. I know he is going to do a very good and thorough job, keep me apprised, educate me and our tenants when necessary, and only make recommendations that are truly needed. Plus, he is extremely personable and respectful.
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Jermaine is one of my favorite techs as he always calls me to fill me in on the problem and all of the options. He explains is an easy to understand terms. He also, shares with my tenants information they need to know.
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Responded to a no heat call on a Payne Heat Pump, when arrived found system low on refrigerant and with a dirty air filter. Received customer's authorization to charge unit to manufacturer's specs and replaced air filter
installed 20 seer infinity heatpump system in lorton Virginia
