Andrew did a thorough job, kept me informed of his progress, diagnosed the problem in short order, and pointed out ways to make my air conditioner run more efficiently.
Erin is absolutely the best technician. Erin is knowledgeable, skilled, and has excellent customer service skills. Thank you.
Response from Idaho Heating and Air:
Thanks for the great review on Erin Marilyn. We love hearing from customers.
Fast, efficient and was able to explain in layman terms needed repairs etc.
The technician, Andy Fountain, arrived at my house about 2 hours after I requested A/C maintenance. He was very competent and professional, showing me several pictures of the work he performed. He also gave me quotes for recommended parts and future services. I highly recommend Idaho Heating and Air - ask for Andy!
Erin did an amazing job. Very professional and went over everything thoroughly.
Response from Idaho Heating and Air:
Thank you for letting us know about your experience with Erin. We love hearing from customers and appreciate the time you took to review him. Have a great cool remainder to your summer.
Super company. And he was just wonderful. He was friendly, he knew what he was doing and he was quick! Give that young man a raise!
Response from Idaho Heating and Air:
Thank you for the review Marceena! We always love to hear from customers. WE agree ANDY is pretty WONDERFUL!
Andy arrived and got started with our checkup for the summer. He did find a few things wrong that needed to be fixed. We were glad to go ahead and get it fix while he was here. He got it all fixed and cleaned up nicely. Also, he show us pictures of the problem and explained to us very well. We were very pleased.
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