Andy did a fantastic job. Very detailed, polite and professional.
Scott from Idaho Heating and Air was very professional and gave me the options my wife and I needed to then decide on what to do. We got a new furnace and tankless water heater bundled together, both of which are suited best for our home, unlike what was in the existing space. He went over possible problems and ways to work around our "unique" 1984 built home with all the quirks that come with what HVAC practices were in the 80's. With that, Scott was very knowledgeable and worked with us and his engineer consultant over the phone to find out the best way forward. Knowing that our being away from work for too many days was a concern, Scott came up with a plan that would work for mine and my wife's schedules. Great experience so far!!
Response from Idaho Heating and Air:
We appreciate the amazing comment and we agree, we love having Scott on our team. Thank you for trusting us with your heating, air and hot water project.
Andy is very knowledgeable and was able to find some issues that could have been very problematic later on. Thanks!
Erin was great during all diagnostics repairs and service. He was very thorough in all of his work and demonstrated a very high level of professionalism and knowledge. Great job!
Very good service! Knowledgeable and very informative on the products and procedures he was doing to my unit. Customer service was off the charts. I would recommend Andrew to all my neighbors.
Wow, what can I say. We sold our home and had an issue with the inspection. Andy came out the next day and was able to pinpoint the cause. He came out the following day to repair it. Took care of what could have slowed down the process. Andy was personable and educated us on the cause and how we can make sure we don’t repeat it in our next home, thank you!!!!
Idaho Heating and Air had a reasonable wait time for a technician to come out to the house. Andy was great at explaining everything and provided evidence of things that needed to be repaired. Cost of service is fair.
Great technician to work with. Very good at explaining options without over selling.
Andy provided fantastic customer service today! He was very thorough, knowledgeable, friendly and efficient. I appreciate the time the took in going over everything with me. I highly recommend Andy and would invite him back into my home.
Scott did a great job getting things set up and following through.
Scott was professional, prepared and efficient. He was knowledgeable and came up with options for me to choose from basis my input. He did not pressure me.
HVAC, furnace, air conditioning, geothermal, repair, replacement
HVAC repair, HVAC replacement. Furnace, AC, heating, cooling
Carrier heat pump air conditioning tune up
HVAC, furnace, air conditioning, water heater.