Came out to call for a customer concern about the unit possibly leaking water. Customer stated that it looked like mice had gotten into the wall and chewed some insulation up and thought the water was coming from there. After assessing the situation, I found that the water isn’t coming from the unit from what I can see, it’s coming from underneath the concrete about a foot or 2 away from the system. Customer has a water leak, a pretty steady stream, somewhere under the concrete, and will need to call a plumber.