Blake Steele. Arrived and could not get onto street due to the snow and parked and walked the rest of the way found drain frozen solid pulled acid trap thawed it then ran hot water down induce draft motor to thawed water trapped inside furnace. The furnace fired after that will need to come back with armaflex and heat tape for the drain customer had very tiny space heater I left running next to pipe inside drain pan to prevent drain from freezing until we can get back to customer, has heat at this time. Jake Kring 02-24-2021. I arrived for a check up on a system we recently installed. I first spoke with the homeowner and he told me that the system froze up and a suction tube was left off of the furnace and it would not run. He inspected the system his self and got the system running. I then inspected the system my self and checked all components and gas pressures. I found the system to be running properly at this time. All pressures tubes were properly in place. The homeowner is ups