I called to see if I can come out and inspect the system. The homeowner had another company out and bid to replace the condenser for $3800 and said it was not necessary for me to come out because they are replacing it Wednesday. I looked up our pricing for a 3 ton R410A condenser replacement and we are below the other bid. I cannot see the schedule or if the equipment is ready to pick up. I will place this call on hold and follow up with the customer on Monday morning for replacement availability.